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Artificial intelligence (AI) is no longer a futuristic concept—it’s here, and it's rapidly transforming the workplace. From automating recruitment processes to optimising workforce scheduling and even managing performance, AI is being positioned as the ultimate productivity tool. But as with any powerful tool, AI comes with its own set of risks, particularly legal ones. Despite its potential, AI systems can and have acted illegally, often because they mirror human biases, misinterpret complex contexts, or operate without sufficient oversight. In this blog, we’ll examine some real-world cases of AI going off the rails and explore actionable steps companies can take to mitigate the legal dangers.
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